# My Issues ## 1. Product Card Details > “Each machine card should give the reader… Monthly financing figure… Included needle tips… FDA status in words.” Monthly payments, exact FDA status and clearance numbers were not supplied. The listed cartridge sizes did not make clear which tips come with each machine and which are only compatible options. I used placeholders for financing and FDA status. In a few descriptions, I treated listed cartridge types as included, which needs checking. To complete this properly, we need current financing figures, FDA documents and an exact list of starter cartridges included with each model. ## 2. Comparison Specifications > “Compare our machines using verified values for… Needle-depth range… Insulated and non-insulated needle availability… RF frequency and output… Non-needle fractional RF handpieces… Tabletop, portable or trolley format… FDA status… Cartridge price.” Several requested specifications were missing: - Exact depth ranges for both Shape Tactics systems - Needle insulation options for all four machines - RF mode and frequency for the Shape Tactics Vacuum system - RF output values for every machine - Non-needle fractional handpiece details - Form factor for every machine - Scalp suitability - Exact FDA status and clearance numbers - Cartridge prices I used placeholders or “Not listed” rather than filling the gaps. Complete manufacturer specification sheets, cartridge catalogs and regulatory documents would resolve these items. ## 3. Filters and Sorting > “The collection should support filtering by price, form factor, FDA status and handpieces, with sorting by featured products and price.” This is mainly a development requirement, so I did not add customer-facing prose for it. However, form factor, FDA status and handpiece data are also incomplete, which prevents reliable filter tagging. The developer will need verified product attributes and must implement the filters and sorting in the collection template. ## 4. First-Machine Recommendations > “For a new med spa, emphasize clearly documented regulatory status, included training and published consumable costs.” > “Recommend the relevant machines from our range…” Regulatory status, exact training inclusions and consumable prices were not supplied. Because these are central to a first-time buyer’s decision, I could not responsibly name one model as the clear best first machine. I gave feature-based guidance instead and directed buyers to confirm licensing requirements. A firm recommendation needs regulatory documents, cartridge prices and model-specific training details. ## 5. Premium Platform Comparison > “Use verified figures to show the equipment-price and cartridge-cost gap. Explain why our prices are lower…” Only our equipment prices were supplied. There were no cartridge costs, verified premium-platform prices or documented reasons for the lower prices. I showed our price range and explained common areas where premium systems may differ, without claiming direct equivalence or giving an unsupported savings figure. This section needs current cartridge prices, sourced premium-platform cost examples and a verified explanation of our sourcing, distribution and service model. ## 6. Cartridge Costs and Availability > “Give the available pin configurations and the verified cartridge price per treatment for every machine.” > “Reassure the reader that replacement cartridges are stocked in the US and that pricing is published…” No cartridge prices or US inventory details were provided. I listed the known pin sizes and explained that cartridges are single-use and platform-specific. I did not claim that they are stocked in the US. The statement that eligible replacement handpieces can be sourced through us was inferred from the general replacement-parts support information. Exact handpiece availability should be confirmed. We need a consumables price list, pack quantities, per-treatment cost, stock location and replacement-handpiece catalog. ## 7. Box Contents and Bundles > “Set out the contents of each system succinctly: console, handpiece or handpieces, starter cartridges and pin sizes, foot pedal where relevant, power cable, manual, protocols and training access.” > “Include any genuine cartridge bundles or multi-device packages and state the savings clearly.” No packing lists, starter-cartridge quantities, bundle details or savings were supplied. I explained that contents vary and should be confirmed on the product page or written quote. Exact packing lists and bundle prices are needed to replace that general answer. ## 8. Payback Calculation > “Use our real machine and cartridge prices to make the business case transparent.” Cartridge prices were missing, so I could not calculate gross contribution, treatments to payback or total multi-year cost for each machine. I supplied a formula using a clearly stated $350 treatment price and 10 treatments per month. This lets the calculation work once cartridge cost is inserted, but it does not meet the request for completed real-machine examples. We need the cartridge cost per treatment for each platform. ## 9. Financing > “State the financing partner, available terms, monthly figures, qualification route and deposit requirements.” None of these financing details were supplied. I used placeholders and added a general reminder to compare the term, deposit, total repayment and fees. We need the financing partner, example monthly payments, term choices, eligibility, deposit rules, application URL and required disclosures. ## 10. Training Details > “Explain that training is included and describe its real format.” > “State whether a certificate of completion is issued, whether settings charts and protocols are supplied, and how buyers can access follow-up training during the warranty period.” The source only said that manuals, protocol guides, setup videos and warranty terms depend on the model. It did not confirm that training is included or state its format, curriculum, certificate status or follow-up access. I qualified the section and said we would confirm what applies to the selected machine. I also left training out of the opening buying-condition list rather than claiming it was included. This needs a model-by-model training outline, delivery method, duration, certificate details and follow-up policy. ## 11. Warranty and Repair Process > “State the warranty length for each machine and what it covers.” > “Explain where repairs are performed, whether a loaner or target turnaround applies…” Warranty lengths were supplied, but coverage, exclusions, handpiece terms, repair location, loaner availability and turnaround targets were not. I stated only the verified two- and three-year terms and referred buyers to the written warranty. The line about consumables not being covered reflects their single-use nature, but the exact warranty exclusion still needs confirmation. We need the full warranty documents and service process for each model. ## 12. Shipping Details > “Give the free-shipping territory, carrier or freight method, expected dispatch or delivery window…” The shipping territory was supplied, but carriers, freight method and dispatch or delivery windows were not. I stated the verified continental US policy and directed other buyers to request a quote. Carrier names and model-specific delivery estimates are still required. ## 13. Marketing Support > “Name the genuine materials supplied to help a practice launch the service…” No consent forms, intake forms, treatment-menu copy, social assets or other marketing materials were confirmed. I omitted the marketing-support section rather than inventing materials. We need a list of the actual assets supplied with each purchase. ## 14. Manufacturer and Certification Details > “Tell the buyer who manufactures the machines, where they are made and which verified certifications apply.” The brand names were supplied, but manufacturing countries, legal manufacturer identities and certifications were not. I named Winkonlaser and Shape Tactics and used a placeholder for the rest. Manufacturer records, country-of-origin details, ISO certificates, CE documents and any FDA establishment information are needed. ## 15. FDA Status > “Identify the exact status and clearance number for every relevant machine.” No FDA clearance status, 510(k) numbers, indications or supporting documents were supplied. I used placeholders and explained the difference between device clearance and establishment registration. I also said clearance documents can be supplied on request, but that ability should be confirmed before publication. This section cannot be completed safely without the exact regulatory documents for each model. ## 16. FDA Safety Communication > “Reference the FDA safety communication by its exact date…” The date and source link were not supplied. I used a placeholder for the date while retaining the risks named in the brief. The exact FDA publication date, title and URL need to be verified from the primary source. ## 17. Home RF Collection > “Guide consumers toward our needle-free home RF collection…” The supplied catalog information did not identify a specific needle-free home RF collection or URL. I added a generic action to shop needle-free home RF devices. This needs confirmation that the collection exists, plus its correct name and link. ## 18. Reviews and Results > “Use only authentic, verified reviews.” > “Pair this with consented, authentic images from buyers’ treatment rooms.” No reviews, overall score, review count, reviewer permissions, treatment images or case details were supplied. I used placeholders for both blocks. These sections need approved review text and consented images labeled with the machine, treatment area and number of sessions. ## 19. Maintenance Instructions > “Cover handpiece cleaning, single-use cartridge disposal, correct cartridge storage, periodic output checks…” Only the single-use cartridge requirement was documented. No model-specific cleaning, storage or output-check schedule was supplied. I gave general maintenance guidance and directed owners to the manual. Manufacturer maintenance instructions are needed for a precise answer. ## 20. Purchase Protection > “State accepted payment methods, return window, required return condition, damaged-in-transit process, US-stock position and tracking.” Only SSL checkout protection was supplied. Payment methods, returns, stock position, tracking and the formal freight-damage process were missing. I used a placeholder for payment and return terms. I also gave standard advice to report transit damage and keep the packaging, but this process was not provided by the client and must be checked. ## 21. Demonstrations > “Offer a live video demonstration with a specialist. State its approximate duration…” Live demonstrations and their duration were not confirmed in the client material. I offered a demonstration because the brief required it and used a placeholder for the duration. This is an unverified service promise. We need confirmation of availability, booking method, duration and what can actually be demonstrated. ## 22. Specialist Response Time > “Include the response time, phone number, opening hours, short enquiry form and a direct financing action.” The phone number and hours were supplied, but no response-time promise was given. I omitted a response-time claim. The enquiry form and financing button also require developer implementation and final URLs.